Product Information

All products sold by Cosmetis are guaranteed to be 100% original, sourced directly from manufacturers in Europe, and comply with European standards and formulas. The authenticity of our products is a priority, ensuring that customers receive genuine items. European formulations of cosmetics may differ from those available in other regions. Customers should be aware of these potential differences when making a purchase, as Cosmetis does not provide refunds for such variations unless the product is proven to be defective or not as described. This policy acknowledges the regional differences in product formulations and packaging, which are common in the cosmetics industry.

It's important to note that the images displayed on our website at the time of purchase are intended to help identify the type of product, but may not precisely represent the actual item received. Manufacturers frequently update product packaging, and as a result, there may be differences in appearance, packaging language, or ingredient lists. These images are for illustrative purposes only and are not contractually binding representations of the product's properties.

For specific questions or concerns about a product, including details about ingredients or packaging, we encourage customers to contact our customer support team before making a purchase. Our support can be reached via e-mail at [e-mail] for general inquiries and product-specific questions.

By purchasing from Cosmetis, customers acknowledge and accept these terms, understanding that product images and descriptions may vary from the actual items received due to updates and regional differences.